Privacy Policy
How Nhien Lieu Xanh handles data when you use this website or send a contact request
Updated 5 September 2026
This notice applies to nhienlieuxanh.com, operated by Nhien Lieu Xanh. The public website has no public account registration, online ordering, card payment, behavioural advertising or prize survey functions.
Table of contents
1. Data we process
When you submit the contact form, we receive your name, email address, telephone number, company name (if provided), message and submission time.
The website infrastructure may process technical data needed to deliver and protect the service, such as network address, request information, error logs and security events. The staff-only dashboard processes account details, login sessions, two-factor authentication and activity logs.
2. Purposes and scope
Contact data is used to receive, classify and answer your request, and to provide the technical advice, quotation or coordination you ask for. Technical data and logs are used to secure the system, prevent abuse, resolve faults and maintain operational accountability.
We do not use contact-form data for unrelated advertising. By submitting the form, you confirm that you have read this notice and consent to the processing of the data you entered for these purposes.
5. Retention and security
Data is retained as long as needed to handle the request, maintain business records, protect the system or meet legal duties, and is then deleted or handled under the applicable retention process.
We use encrypted connections, access controls, authentication, audit logging and operational backups. No system is completely secure; if an incident is detected, we will respond and provide notifications as required by law.
6. Your rights
Subject to applicable Vietnamese law, you may ask to be informed about, access, correct, delete or restrict the processing of your data; object to processing; withdraw consent; or lodge a complaint. Some requests may be limited where retention is legally required or needed to protect lawful rights.
Send a personal-data request to info@nhienlieuxanh.com or call (+84 28) 39 256 553 / (+84) 915 157 139. We may need to verify your identity before acting on a request.
7. Responsible organisation and updates
Responsible organisation: Nhien Lieu Xanh, 214/B12 Nguyễn Trãi, P. Cầu Ông Lãnh, TP. Hồ Chí Minh.
If our data-processing scope or the applicable rules change, the revised version will be posted on this page with an updated date.